
Kelly Thomas has extensive experience as a coach, manager, and trainer in corporations. For over 20 years she has worked in a variety of corporate positions including internal management consultant, human resources manager, data center operations manager, customer service manager, sales proposal and marketing manager.
She has coached, led, and trained large, diverse teams located all over the United States. She has also served as a labor relations manager and trained and facilitated many employee involvement and quality improvement groups.
She graduated with honors in Interpersonal Communications from Hiram College, in Hiram, Ohio. She also completed a postgraduate Program for Developing Managers at Simmons College, in Boston. Kelly is a Trained DiSC Facilitator. She has coached many managers in interpreting their 360 assessment.
She has extensive training from Coach U in business and life coaching and holds the designation of Registered Corporate Coach. She is a member of The American Society for Training & Development, The Worldwide Association of Business Coaches, and the Organizational Change Alliance. Kelly is well regarded as a speaker, motivator, and teacher.
Team Facilitation Experience
AT&T 21 Years
She has coached, led, and trained large, diverse teams located all over the United States. She has also served as a labor relations manager and trained and facilitated many employee involvement and quality improvement groups.
She graduated with honors in Interpersonal Communications from Hiram College, in Hiram, Ohio. She also completed a postgraduate Program for Developing Managers at Simmons College, in Boston. Kelly is a Trained DiSC Facilitator. She has coached many managers in interpreting their 360 assessment.
She has extensive training from Coach U in business and life coaching and holds the designation of Registered Corporate Coach. She is a member of The American Society for Training & Development, The Worldwide Association of Business Coaches, and the Organizational Change Alliance. Kelly is well regarded as a speaker, motivator, and teacher.
Team Facilitation Experience
AT&T 21 Years
- Trained and facilitated many Quality Improvement and Employee Involvement teams. Facilitated Labor/Management conflict resolution.
- Trained and facilitated many growth groups and church boards with four different congregations.

Nancy Allen is an Authorized Registered Corporate Coach Instructor and a Training Professional with over twenty years experience in designing, conducting one-on-one coaching, and group facilitated sessions.
She has worked with many organizations both locally and nationally conducting professional workshops, and coaching. Additionally, Nancy has provided services in the areas of assessment, leadership, teambuilding, sales, and career development. Her coaching and training is designed to support the concept of ongoing learning and personal and professional development.
She is Past President of the Greater Cleveland Chapter of the American Society for Training & Development and served as a Vice President in the Atlanta chapter. Nancy is a member of the International Coach Federation, the Worldwide Association of Business Coaches, American Society for Training & Development, Organizational Change Alliance, and the Society for Human Resource Managers.
Education: Bachelors Degree: Education and Masters Degree in Counseling.
Team Facilitation Experience
Leadership Development Coach, Facilitator and Training Professional: 25 years of experience
She has worked with many organizations both locally and nationally conducting professional workshops, and coaching. Additionally, Nancy has provided services in the areas of assessment, leadership, teambuilding, sales, and career development. Her coaching and training is designed to support the concept of ongoing learning and personal and professional development.
She is Past President of the Greater Cleveland Chapter of the American Society for Training & Development and served as a Vice President in the Atlanta chapter. Nancy is a member of the International Coach Federation, the Worldwide Association of Business Coaches, American Society for Training & Development, Organizational Change Alliance, and the Society for Human Resource Managers.
Education: Bachelors Degree: Education and Masters Degree in Counseling.
Team Facilitation Experience
Leadership Development Coach, Facilitator and Training Professional: 25 years of experience
- Led several retreats and follow-up facilitation/coaching to align management and union on developing employee Involvement teams.
- Has extensive experience with 360 assessment, follow-up feedback and group and individual coaching.

Our Company
At IMPACT Training & Development we focus on IMPACTING others who want to go to the next level in their leadership, team building, and ability to become more effective coaches. We provide training and coaching to individuals who are dedicated to inspiring, guiding and supporting others. We provide group facilitation to grow team cohesion. We have been in business since 1986 and have produced and delivered training, facilitation, coaching and consulting services for profit and non-profit organizations.
Assessment Tools from Wiley Publishing: The Five Behaviors of a Cohesive Team, DiSC, 360 Assessment, Time Mastery, Listening Profile, Diversity Profile, Coping with Stress.
Some Clients include: Fiserve, J.M. Huber, VISA, Kaiser Permanente, Coca Cola Enterprises, ORKIN, Environmental Protection Agency, Department of Aviation, Georgia Tech, Georgia State, Raymond James, Florida Virtual School, Campbell Soup, Cbeyond, Richoh Business Solutions, and ING.
At IMPACT Training & Development we focus on IMPACTING others who want to go to the next level in their leadership, team building, and ability to become more effective coaches. We provide training and coaching to individuals who are dedicated to inspiring, guiding and supporting others. We provide group facilitation to grow team cohesion. We have been in business since 1986 and have produced and delivered training, facilitation, coaching and consulting services for profit and non-profit organizations.
Assessment Tools from Wiley Publishing: The Five Behaviors of a Cohesive Team, DiSC, 360 Assessment, Time Mastery, Listening Profile, Diversity Profile, Coping with Stress.
Some Clients include: Fiserve, J.M. Huber, VISA, Kaiser Permanente, Coca Cola Enterprises, ORKIN, Environmental Protection Agency, Department of Aviation, Georgia Tech, Georgia State, Raymond James, Florida Virtual School, Campbell Soup, Cbeyond, Richoh Business Solutions, and ING.